Alissa S.  |  Director
Primary: Alissa S.  |  als@riverwoodcenter.org
Secondary: Candy T.  |  clt@riverwoodcenter.org
[ORGANIZATIONAL] Project Management, Digital & Security:

• Sharepoint Reporting / back-end development: Aaron H.  |  ajh@riverwoodcenter.org
• SHAREPOINT: Knowledge Network user experience (UX) & Content
• Annual plans, annual reports, Strategic Operations models
• CQI / MACRA: Continuous Quality Improvement Team
• SurveyMonkey: Surveying & qualitative coordination
• CIO Forum: Technical monitoring & development
• DIGITAL: SEO, Social Media platforms; websites
• HITECH Act & Security Risk Assessments
• ITPMT: IT Project Management Team
• Basecamp: Operational portal
• LinkedIn: Recruiter portal
• Change Management
• Productivity Reviews

[PUBLIC RELATIONS] Events and Marketing: 
Primary: Candy T.  |  clt@riverwoodcenter.org  |  Non-Digital, Events, and Paper-Based Materials
Secondary: Alissa S .  |  als@riverwoodcenter.org  |  Digital, Sites, and Analytics

• EVENTS: Events coordination, excluding Mental Health First Aid (MHFA)
• Digital Analytics, CSS/HTML/web design and management
• DESIGN: Adobe CS6, digital materials development
• Search Engine Optimization, YPConnect, Google
• Social media monitoring: IG, LI, FB, Twitter
• State PR & Marketing Committees
• External communications support
• National Council groups

|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
 

Pete M.  |  Business Intelligence Manager
Primary: Secant  |  support@secantcorp.com
Secondary: Pete M.  |  peter.murphy@riverwoodcenter.org
Support: Candy T.  |  clt@riverwoodcenter.org
[REPORTING & DATA] Quality Metrics:

• Mandatory Reporting
• CAFAS system oversight
• SQL: Data Queries from IRIS
• IRIS: New-hire tech / EHR Training
• RAC: Reports Allocation Committee
• RAVE: Security System information oversight
• MU: Meaningful Use submissions and monitoring
• MMBPIS: Michigan Merit Based Performance Indicator System 
• QMC / DIG / (RITC): SWMBH Quality, Data, and IT Committees  

_   _   _   _   _   _   _   _   _   _   _   _   _   _   _   _   _   _   _   _   _   _   _   _   _   _   _   _   _   _   _   _   _   _   _

Jeff W.  |  Information Technology Manager
Primary: Secant  |  support@secantcorp.com
Secondary: Jeff W.  |  jeff.wesolowski@riverwoodcenter.org
Support: Travis W.  |  tr2@riverwoodcenter.org
[INFORMATION TECHNOLOGY] User & Support Needs: 

• Video and translation services
• Non-IRIS (non-EHR) software support
• RITC: SWMBH Regional IT Committee
• After-hours and emergency engineering
• HELP DESK: Help desk ticketing follow-up
• Consultations on new tools, websites, software
• NEW USERS: New user setup: QR-coded inventory
• WORKSTATIONS: Workstations, passwords, and internet support